Policies and Terms
Privacy Policy
Thank you for visiting www.twenteytreasures.com (our “website” or “site”). As used in this privacy policy statement, the terms “our”, “we” and “us” refer to Twentey Treasures. We appreciate the opportunity to interact with you on the internet and are committed to protecting and safeguarding your privacy. This policy statement will inform you about:
- What personally identifiable information is collected from you through the website
- How we may use the information collected and with whom it may be shared
- What choices are available to you regarding use of your information
- The security procedures in place to protect from misuse of your information
- How you can correct any inaccuracies in the information
Information Collected, Usage, Sharing
We are the sole owners of the information collected on this website. We only collect and/or access information that you voluntarily give us via email, contact information forms, or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you when you contact us. We will not share your information with any third party outside of our organization except to ship your orders or otherwise fulfill your requests. When you place an order with us, we may collect personal information (name, shipping address, contact and billing information, credit card and other transaction information, etc). We use this information to process payment, deliver your order, and contact you if we have a question or updates about your order. Credit card information collected for your order is used only to process payment for the transaction and is not routinely retained on our site. We may provide the option for you to voluntarily elect to securely store credit card information to be used for future orders. If we do offer this option, you may add, edit, or delete your stored card information at any time. We may periodically contact you by email to tell you about new products, special promotions, or changes to this privacy policy. Occasionally you may voluntarily provide personally identifiable information to complete surveys or questionnaires, which we may use to improve our products and services. We may also use this information to provide you with newsletters and other marketing information, unless you ask us not to, which you may do at any time by opting out of future contacts from us.
Accessing and Correcting Your Information
We strive to ensure that personally identifiable information we collect on our site is accurate, current, complete, and reliable for its intended purpose. You may contact us at any time by phone or email if you want to:
- See what information we have on file about you, if any
- Change/correct/delete any information we have about you
- Express any concern you have about our use of your information
Protecting Your Information
The security of your personally identifiable information is important to us. Sensitive information (credit card data, for example) is encrypted and transmitted in a secure way. You can verify this by looking for the lock icon in the address bar and “https” at the beginning of the website address.
Links to Other Websites
You may see links to third-party websites, which we may provide for your information, education, and/or enjoyment. If you use these links, you will be leaving our website. This privacy policy does not cover the information practices of other websites to which we may provide links, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.
Changes to Privacy Policy
Any updates or changes to the terms of this privacy policy will be posted on on our site, along with the date of the newest version. Please check back frequently, especially before you submit any personally identifiable information at our site, to see if any changes have been made. If any changes materially affect the use of personally identifiable information previously provided to us, we will obtain your consent prior to the retroactive application of any material changes. By using our site you acknowledge acceptance of this privacy policy in effect at the time of use.
Note: All third-party trademarks (including logos and icons) referenced by Twentey Treasures remain the property of their respective owners and are not affiliated with or endorsed by Twentey Treasures.
Updated and effective July 1, 2020
©2020 Twentey Treasures, all rights reserved
Terms of Use
Thank you for visiting www.twenteytreasures.com (our “website” or “site”). As used in this terms of use statement, the terms “our”, “we” and “us” refer to Twentey Treasures. We appreciate your interest in our website.
SITE USE IN GENERAL
Limitations on Your Use
You may not copy, reproduce, republish, download, post, display, transmit, or distribute any images or materials on this website in any way without prior written permission of Twentey Treasures. You may, however, download one copy of images or materials on one single computer for your personal, non-commercial home use only, as long as you (1) keep all copyright and other proprietary notices intact and, (2) do not modify any images or materials.
Privacy and Personal Information
Your use of our website is subject to the terms of our privacy policy. You acknowledge that you have read and understand our privacy policy, and agree to our use of any personally identifiable information you voluntarily give us, in accordance with the terms and purpose of use stated in our privacy policy.
Links to Other Websites
As also stated in our privacy policy, you may see links to third-party websites, which we may provide for your information, education, and/or enjoyment. If you use these links, you will be leaving our website. These other websites to which we may provide links state and maintain their own terms of use, which we do not control . We suggest that you carefully review the terms of use of each site you visit.
INTELLECTUAL PROPERTY RIGHTS
Copyright
Unless otherwise credited, all website content is the property of Twentey Treasures and is protected under applicable copyright law, ALL RIGHTS RESERVED. Purchase of any photographic reproduction from our site does not constitute ownership rights to the original photographic image. Except as otherwise provided herein, you may not copy, reproduce, republish, download, post, display, transmit, or distribute any images or materials on this website in any way without prior written permission of Twentey Treasures.
Termination
These terms are effective until terminated by Twentey Treasures. Your rights under these terms will terminate automatically if you fail to comply with any of the terms herein.
CONTENT POSTED BY USERS
Content
All content posted to any of our site pages by users, including you, is the sole responsibility of the person by whom the content was posted. This means that you, not we, are solely responsible for all content that you upload, post, transmit or otherwise make available through or on our site. You represent and warrant that:
- You own or otherwise control the rights of content you post
- The posted content is accurate
- The use of the content you post does not violate these terms
- The content does not infringe, violate or interfere with any intellectual property rights or other rights of any third party, and does not violate any law or regulation.
- The content will not cause injury to any person or entity
Should content posted to our site by any users, including you, be deemed illegal, we will cooperate with the proper authorities, including but not limited to submitting all necessary information to them.
If in our sole discretion we view content posted by users, including you, to be offensive or inappropriate, we may elect to remove it immediately, or to ask you to modify or retract the content in question. If you fail to comply with our request, we may remove the content. We are under no obligation, however, to monitor or restrict content in any way.
You acknowledge that we are under no obligation to pre-screen submitted content, but that we shall have the right (but not the obligation) to monitor some, all, or none of the site and to refuse or remove any content posted or otherwise made available through our site, in our sole discretion.
We do not control the content posted by third parties on our through our website and, therefore, we do not guarantee the quality, accuracy, or integrity of that content. You are solely responsible for the use or reliance on such content, including accuracy, relevancy, completeness, or usefulness. Accordingly, you may see or read things that you do not like or agree with on our site. You understand that, by viewing our site, you may be exposed to content that you consider personally offensive or objectionable. Under no circumstances will we be liable for any third-party content, including but not limited to, errors and omissions in any content, or for any loss or damage or any kind resulting from use of any content posted or otherwise made available on or through our site. We shall, however, have the right, in our sole discretion, to remove any content that violates these terms or any other policy of twenteytreasures.com.
Content License
We do not claim ownership of content that users, including you, post, submit or otherwise make available on or through out site. You are responsible for protecting your rights regarding such content and you are not entitled to our help in protecting that content. By uploading or posting content to or through our site, you grant us a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license under all intellectual property and other rights to use, modify, repurpose, reproduce, redistribute, create derivative works from, incorporate into any format in any medium known or later developed, or otherwise use such content in any way and for any purpose related to our site. You grant us the right to use the name that you submit in connection with such content, if we choose. You hereby irrevocably waive any claims based on “moral rights” and similar theories, if any. Please note that from time to time we may offer activities (such as contests) that involve submission of content. Such activities may have terms applicable to your content that differ from those terms above. In the event that such terms differ with these terms, such terms will govern and take precedence over these terms as related to your content.
YOUR CONDUCT
Conduct Guidelines and Community Standards
Following is a non-inclusive list of general categories of behaviors that are not permitted on our site. You agree not to:
- Upload, post, or otherwise make available to or through our site any content that is unlawful, harmful, abusive, vulgar, threatening, hateful, harassing, defamatory, obscene, libelous, invasive of anyone’s privacy, harmful to minors, racially, ethnically, or otherwise objectionable
- Impersonate any person or entity
- Forge or manipulate any identifying information to disguise the origin of content you post or otherwise make available to the site
- Post or otherwise make available on or through the site any content that you do not have a right to under any law, contract, or fiduciary relationship, or otherwise engage in any activity that violates, infringes upon or interferes with any copyright, trademark or any other proprietary rights of any individual or entity.
- Upload, post, or otherwise make available to the site any unsolicited email or “spam” of any type and nature
- Post, upload, or otherwise transmit any material that contains software viruses or other disruptive or destructive malware of any type and nature
- Interfere with the site, servers, networks connected to the site, or violate any policies or regulations of networks connected to the site
- Promote or provide instructional material about any illegal, physically harmful, injurious or cruel activities
- Offer for sale or sell any goods or services through our site, use the site as a forwarding service to another site
- Use the site for fraudulent purposes or allow usage by others to violate any of these terms
- Attempt to interfere with or otherwise compromise any of our security measures
- Copy the site or any portion of it, or remove any proprietary notices from the site
- Attempt to hack, overcome encryption, reverse engineer, modify, disassemble the site, or otherwise cause destruction to the site
- Use the site in any manner not permitted by this policy
SITE WARRANTY DISCLAIMER AND INDEMNIFICATION
OUR SITE AND ITS CONTENTS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH NO WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO REPRESENTATION OR WARRANTY WHATSOEVER REGARDING THE COMPLETENESS, ACCURACY, CORRECTNESS, INTEGRITY, RELIABILITY, CURRENCY, ADEQUACY, SUITABILITY, FUNCTIONALITY, AVAILABILITY OR OPERATION OF THIS SITE OR THE CONTENT OF SERVICES PROVIDED ON, OR ACCESSIBLE FROM, THIS SITE. WE DO NOT WARRANT THAT THE OPERATION OF THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THIS SITE IS FREE FROM VIRUSES AND OTHER HARMFUL COMPONENTS TO EQUIPMENT OR SOFTWARE.
You agree to indemnify and hold Twentey Treasures, its officers, and employees harmless for any alleged claim or demands, including reasonable attorneys’ fees, made by any third party due to or arising out of your content, your use of this site, your connection to the site, your violation of these terms or any other applicable policy, your violation of any rights of another, or breach of any representation or warranty made by you under these terms. You are solely responsible for your actions when using this site, including but not limited to, costs incurred for internet access.
LIMITATION OF LIABILITY
IN NO EVENT WILL WE BE LIABLE, NOR DO WE ASSUME RESPONSIBILITY, FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS SITE (OR THE CONTENT OR SERVICES PROVIDED ON OR ACCESSIBLE FROM, THIS SITE), OR OTHERWISE, EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If, not withstanding the other provisions of these terms, Twentey Treasures is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of this site or any content, Twentey Treasures’ liability shall in no event exceed US $100. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.
Shipping, Packaging, Payment, Returns
We hope you enjoy the item(s) you purchase from us. We want you to bond with your selection upfront; that’s one of the reasons we share a little story about each item, including the reason we chose it or produced it as we did. If you change your mind for any reason when you receive your order, that’s OK, we will take it back. We will be sad if you didn’t love it, but it happens. You can read more about returns below.
Shipping and Handling
Handling refers to the time and materials involved in processing and packaging your order. We don’t charge a fee for that. For shipping, we use standard flat rate fees to keep the shipping cost as low as possible while providing you with secure, professional service.
If you choose items we have in stock, we can ship out the next business day. For items we need to produce, it may take us an extra 7-10 business days before we can ship, depending on the items, since each one is unique. Once your order is ready to ship, standard ground usually takes about 2-8 business days, depending on the destination zip code.
We will have to charge for expedited shipping if you really need something really fast, but it can be done, so please inquire. Unfortunately, it can cost as much to ship overnight as the order itself, so try to plan about 2 weeks ahead to save yourself the extra expense. Here’s a little trick we have used for gift orders: Wrap up an empty box with a cute little card inside that says something like, “We picked an awesome gift for you, but it’s so special that it’s taking a little extra time to get here.”
Packaging
Your order will be lovingly packaged to protect its precious contents. Our packaging methods vary depending on the type of items you select, but our objective is to have your order arrive in the condition in which we sent it.
Methods of Payment
Payment in full is required with your order. MasterCard, Discover, Visa credit cards are accepted.
Return Options
To return an item you will pay the shipping/postage to return it to us. We do it this way to keep our prices as low as possible. But we hear you, nobody likes to pay for shipping, even though that’s what we do every time we drive to a store to get something, right? That’s why we pay for the ground shipping to get your new order to you. That helps a little, doesn’t it?
Since we do not stock quantities of each item, you will need to return the product within fifteen (15) days of your receipt, in its original packaging and unused, so that we can offer it for someone else to enjoy. After our receipt and inspection, the full purchase price for the returned item will be credited to the payment method you used, provided the returned product has met the above requirements. If you prefer, you can tell us to give you a store credit for the returned item, instead of a refund. Just be sure to fill out the return form clearly and completely so that we know what you want us to do.